Reference

super88 Privacy Policy for Your Account

Our Privacy Policy explains what super88 collects when you open an account, use DANA or QRIS, and move between the lobby and cashier.

Account dataWallet recordsCookie choicesSecurity checks
super88 super88 Privacy Policy for Your Account
DATA HELP ROUTES

Contact Us About Privacy Policy Questions

A clear contact path helps when you need a copy, correction or deletion request connected to your account. Use the support route shown after login and include your account identifier, the request type and any relevant receipt reference. We may ask for an account step or verification detail before discussing private data, including when your request relates to DANA, OVO or QRIS activity.

Team online

Account support

Send a Privacy Policy request through account help after login. We use your account identifier to locate the correct record before discussing profile data or a requested correction.

Cashier records

For a DANA, OVO, GoPay or QRIS question, include the payment reference and date shown in your receipt. This helps us separate your wallet record from another account.

Access concerns

If a device or sign-in event looks unfamiliar, contact support through the account path and change your password. We can use the event time and device details to locate the concern.

OUR DATA CONTROLS

Six Practical Privacy Safeguards We Use

Privacy work is tied to ordinary account actions rather than a separate process. We check identity before releasing account details, limit internal access to records needed for support or security, and keep…

Collection scope

We collect details you provide during account opening, plus sign-in, device and transaction references needed for security, support and the account record. We do not request wallet passwords.

Cookie settings

Cookies can preserve session context and selected preferences on your phone or desktop browser. You can clear or restrict them in browser settings, though some account steps may then need repeating.

Account security

A phone verification step may be required before account access or sensitive changes. We use sign-in signals and device activity to identify unusual access and protect your records.

Payment separation

DANA, OVO, GoPay and QRIS references help us match status and receipts, while wallet credentials remain with the relevant payment service. Bank transfer records follow the same account-matching purpose.

Retention timing

We retain records only for the period needed for account operation, security checks, support history or applicable legal duties. The Privacy Policy explains how to ask about a particular record.

Change requests

You can request access, correction or deletion through account support. Include the affected detail and account identifier; we may verify ownership before changing or releasing personal data.

Privacy Policy Questions About super88

These answers cover the account and wallet questions we expect you to ask before opening an account. They explain the practical route for checking records, changing details and raising a security concern, while local access remains subject to local law.

The super88 Privacy Policy covers account details, phone verification, device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

We use your phone number for account identification, verification and security notices connected with access. A verification step may be required before we discuss private records or approve a sensitive account change.

No. The policy concerns payment references, receipt details and status information needed to match activity to your account. Wallet credentials remain with the relevant payment service rather than in our account record.

After login, contact account support and ask for a data copy. Include your account identifier and the categories you want, such as sign-in events, cookie choices or QRIS receipt references.

Yes. Send a correction request through account support with the inaccurate field and your account identifier. We may verify ownership first, then update the record or explain why a record must remain unchanged.

Use the support route after login and provide the event time, device type and affected account step. Change your password as well, so we can investigate the sign-in record while access remains protected.

Access and processing depends on local law. If a regional rule affects eligibility or data handling, that rule applies to your account, including when you connect from Surabaya or another Indonesian location.